Moving from Traditional Phones to IP Phones
Traditionally, businesses in KSA rely on landline telephones. They are made of a copper wire and a wall jack with pins. After their invention in the 19th century, they have undergone a massive change, but still they are limited to an extent .i.e. they can’t provide more than some standard functionality, such as voicemail and blocking. Similarly, their reliance on the analogue technology is a hindrance.
IP phones (or VoIP phone) have changed the game by taking calls to the Internet. Rather than depending on a physical wire, they establish connections over the Internet. There don’t require any specialised hardware, which has quickened the rate of their adoption. All you need is an Internet connection.
